State Farm® Insurance Agent Sam Francis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kody Dill
April 24, 2026
5
out of
5
rating by Kody Dill
"These guys were very prompt and helpful. Happy with the assistance I received getting auto insurance"
Hannah Farrington
April 15, 2026
5
out of
5
rating by Hannah Farrington
"Brook and Sam have always been so responsive and quick with any claims, changes or adjustments made. I can’t say enough about how smooth and easy they have made my processes when life hits hard."
We responded:
"Greetings Hannah, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Jacob Bruce
April 13, 2026
5
out of
5
rating by Jacob Bruce
"Very helpful bundling our new home with our vehicles for a great deal!"
We responded:
"Greetings Jacob, Thank you for the awesome feedback. We are glad that you enjoyed our services. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Joanne Pardue
April 10, 2026
5
out of
5
rating by Joanne Pardue
"Zoe is amazing to work with. She is knowledgeable able insurance, very patient, as I am not the greatest with computer stuff, and she is kind. State Farm's prices beat everyone's! I had Progressive before and with my Car AND House insurance thru State Farm, my bill is LESS a month than I was paying for just my house insurance at Progressive! I highly recommend giving ZOE a call at State Farm and getting your FREE quote on car and/or house insurance. I couldn't be happier!"
We responded:
"Hey Joanne, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
Stewart Wright
April 6, 2026
4
out of
5
rating by Stewart Wright
"Customer Service was great, with a timely response to our requests."
We responded:
"Dear Stewart, thank you for taking the time to share your experience. We love that you had such a great experience! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Michaela Demers
April 4, 2026
5
out of
5
rating by Michaela Demers
"I had a wonderful experience with Brook when I switched to State Farm. She made the whole process stress-free and got me a great rate. I highly recommend her!"
We responded:
"Hello Michaela, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you next time!"
Heather Williams
April 1, 2026
5
out of
5
rating by Heather Williams
"They were fantastic to work with and they made sure I understood everything and the rate I received was great, I would recommend them to my own friends and family."
We responded:
"Hi Heather, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Paul Raad
March 27, 2026
5
out of
5
rating by Paul Raad
"I recently switched to State Farm after learning my monthly premium would be significantly lower than my coverage with GEICO. Overall, My (full coverage) premium went from $160 a month to $112 a month, that’s a 30% savings overall and I couldn’t be happier. I highly suggest talking to an agent to see what they can do for you."
We responded:
"Paul, Thank you for the awesome feedback. We love that you had such a great experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Joelle Heap
March 25, 2026
5
out of
5
rating by Joelle Heap
"Zoe was incredibly helpful and knowledgeable, she thought of everything so I didn’t have too, got me multiple discounts, fantastic customer service!"
We responded:
"Dear Joelle, we're delighted to hear about your experience! If you ever need anything, please don't hesitate to reach out to our team. We look forward to seeing you again soon."
Gerry Bonsey
March 23, 2026
5
out of
5
rating by Gerry Bonsey
"Saved me money on 4 policies!!"
We responded:
"Hey Gerry, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We're here for you anytime!"
Carol Shimko
March 16, 2026
5
out of
5
rating by Carol Shimko
"Sam Francis is caring, attentive, follows through with whatever he commits to. His staff, Zoe and Brook are just as nice and conscientious as Sam. We had a fire at our home, total loss, and they were there to help us navigate all of the turns. You couldn't ask for a better Team to work with!"
christopher Rose
March 16, 2026
5
out of
5
rating by christopher Rose
"great service"
A Borrero
March 12, 2026
5
out of
5
rating by A Borrero
"The Agent lady that help me was awesome, and she help me save about 60 bucks a month."
We responded:
"Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Sly Chaput
March 11, 2026
5
out of
5
rating by Sly Chaput
"Great service !!"
We responded:
"Hey Sly, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
linda Sternberg
March 10, 2026
5
out of
5
rating by linda Sternberg
"Highly recommend this insurance company,they saved me a lot of money when I bundled home and auto with them .. very helpful and very friendly.."
We responded:
"Hello linda, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
Mark Eldredge
March 5, 2026
5
out of
5
rating by Mark Eldredge
"I would like to say brook was superb .very patient and thorough.i feel she gave me a great experience thks"
Rob Pontau
February 25, 2026
5
out of
5
rating by Rob Pontau
"Sam is the only insurance agent I know who measures response times in 'kimchi fermentation cycles.' He’s incredibly efficient, but I’m 90% sure he’s more proud of his heritage than his low premiums. If he tries to show you his 'Made in Korea' stamp, just look away and sign the papers. He’s a professional, even if his life goals are questionable."
We responded:
"Hi Rob, we usually charge extra for this kind of entertainment! We are glad that you've finally learned the correct spelling of Korea/Korean instead of referring to his heritage as a solid countertop "Corian" as you've mistakenly done so for many years! "
KC Conley
February 24, 2026
5
out of
5
rating by KC Conley
"Zoe was great professional and courteous happy I reached out saved 35% moving here from safeco/liberty"
We responded:
"Hi KC, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!"
Kirby Touchette
February 17, 2026
5
out of
5
rating by Kirby Touchette
"Brook was very helpful with my 3 daughters with there permit and drivers license made the process easier to deal with Thank you for all your help"
We responded:
"Hello Kirby, Thanks for the kind words! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
Blue Dragon
December 19, 2025
4
out of
5
rating by Blue Dragon
"The agent was respectful and professional."
We responded:
"Thank you for your feedback! I'm glad to hear that you found the service respectful and professional. If there's anything more we can do to enhance your experience, feel free to reach out. We're here to help!"
Katelyn Hills
December 18, 2025
5
out of
5
rating by Katelyn Hills
"Zoe was great, she worked hard and listened to my needs and put together the best policy that works for me. She was informative, knowledged and answered all of my questions."
We responded:
"Hey Katelyn! Zoe really enjoyed helping you find the right policy that fits your needs. It’s great to hear she could answer all your questions and provide clear information. We appreciate you taking the time to share your experience with both your homeowners and auto coverage."
Terry Lebrun
December 16, 2025
5
out of
5
rating by Terry Lebrun
"The agent I spoke with today was extremely helpful. Zoe assisted me with professionalism and helped me secure coverage that I needed immediately. This was a huge relief for me. I can not express how grateful I am for her help today! Thank you Zoe!"
We responded:
"Thank you for your review, Terry! I'm happy to hear that Zoe was able to assist you with professionalism and help you secure the coverage you needed. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
cameron preston
December 12, 2025
5
out of
5
rating by cameron preston
"I don’t recall the lady’s name, Ashley? However she did an excellent job. No nonsense, no fluff, no big sales pitch. She was professional, pleasant to deal with and was clear/concise in what we were discussing and made good use of our time as mine was limited. A breath of fresh air after shopping with other carriers, getting the run around and being made to feel like a commission check loading. 10/10 experience."
We responded:
"Cameron, thank you for sharing your experience! I'm happy to hear that our office provided such a professional and efficient service. It's great to know she made the process smooth and respectful of your time. If you have any more questions or need further assistance, feel free to reach out!"
Nicholas Daris
December 4, 2025
5
out of
5
rating by Nicholas Daris
"They are Very professional and easy to work with , and they treated me very fare on the insurance price, highly recommend them."
We responded:
"Hey Nicholas! Thanks so much for sharing your experience with us. It’s great to hear that you found everything professional and easy to navigate, and I’m glad the pricing for your homeowners and car coverage worked well for you. We appreciate the recommendation and your support!"
Garret
November 26, 2025
5
out of
5
rating by Garret
"Zoe was great to work with and answered all my questions. Everyone at this office is so friendly and knowledgeable!"
We responded:
"Thank you for your review, Garret! I'm happy to hear that Zoe was able to assist you effectively and that you found our team friendly and knowledgeable. We always aim to provide the best service possible. Let us know if there's anything else we can do for you!"