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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A Borrero

March 12, 2026

5  out of  5
rating by A Borrero
"The Agent lady that help me was awesome, and she help me save about 60 bucks a month."
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Sly Chaput

March 11, 2026

5  out of  5
rating by Sly Chaput
"Great service !!"
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linda Sternberg

March 10, 2026

5  out of  5
rating by linda Sternberg
"Highly recommend this insurance company,they saved me a lot of money when I bundled home and auto with them .. very helpful and very friendly.."
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Rob Pontau

February 25, 2026

5  out of  5
rating by Rob Pontau
"Sam is the only insurance agent I know who measures response times in 'kimchi fermentation cycles.' He’s incredibly efficient, but I’m 90% sure he’s more proud of his heritage than his low premiums. If he tries to show you his 'Made in Korea' stamp, just look away and sign the papers. He’s a professional, even if his life goals are questionable."
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KC Conley

February 24, 2026

5  out of  5
rating by KC Conley
"Zoe was great professional and courteous happy I reached out saved 35% moving here from safeco/liberty"
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Kirby Touchette

February 17, 2026

5  out of  5
rating by Kirby Touchette
"Brook was very helpful with my 3 daughters with there permit and drivers license made the process easier to deal with Thank you for all your help"
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Terry Lebrun

December 16, 2025

5  out of  5
rating by Terry Lebrun
"The agent I spoke with today was extremely helpful. Zoe assisted me with professionalism and helped me secure coverage that I needed immediately. This was a huge relief for me. I can not express how grateful I am for her help today! Thank you Zoe!"
We responded:
"Thank you for your review, Terry! I'm happy to hear that Zoe was able to assist you with professionalism and help you secure the coverage you needed. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
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cameron preston

December 12, 2025

5  out of  5
rating by cameron preston
"I don’t recall the lady’s name, Ashley? However she did an excellent job. No nonsense, no fluff, no big sales pitch. She was professional, pleasant to deal with and was clear/concise in what we were discussing and made good use of our time as mine was limited. A breath of fresh air after shopping with other carriers, getting the run around and being made to feel like a commission check loading. 10/10 experience."
We responded:
"Cameron, thank you for sharing your experience! I'm happy to hear that our office provided such a professional and efficient service. It's great to know she made the process smooth and respectful of your time. If you have any more questions or need further assistance, feel free to reach out!"
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Garret

November 26, 2025

5  out of  5
rating by Garret
"Zoe was great to work with and answered all my questions. Everyone at this office is so friendly and knowledgeable!"
We responded:
"Thank you for your review, Garret! I'm happy to hear that Zoe was able to assist you effectively and that you found our team friendly and knowledgeable. We always aim to provide the best service possible. Let us know if there's anything else we can do for you!"
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Hunter Jones

October 21, 2025

5  out of  5
rating by Hunter Jones
"Zoey was great to work with over the phone and made sure i knew everything that was going on."
We responded:
"Hunter, thank you for your review! I'm happy to hear that Zoey provided you with excellent service and kept you informed. We’re always here to help with any questions or needs you may have. Thanks for choosing us!"
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Nancy Iadarola

October 20, 2025

5  out of  5
rating by Nancy Iadarola
"Brook is an awesome sales agent i recommend her for all your insurances threw state farm thank u brook"
We responded:
"Thank you, Nancy! We're glad Brook provided excellent service. Your recommendation means a lot. If you need assistance or have questions, feel free to reach out!"
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M3lva M

October 17, 2025

5  out of  5
rating by M3lva M
"Easy to switch and saved me over 100 dollars, friendly service, and the agent seemed knowledgeable"
We responded:
"Thank you! I'm happy to hear that switching was easy and that you saved money with us. It's great to know you found our service friendly and knowledgeable. If you have any more questions or need assistance, feel free to reach out anytime!"
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Paula Landry

October 3, 2025

5  out of  5
rating by Paula Landry
"Brook was so kind and helpful! She got me a great deal bundling my home and auto insurance!"
We responded:
"Thank you, Paula! I'm delighted to hear that Brook was able to assist you with bundling your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Karin Nickerson

September 17, 2025

5  out of  5
rating by Karin Nickerson
"I had an overall very professional and excellent experience with State farm on Lisbon Street. Their sales rep by the name of Brook was wonderful! She explained everything very thoroughly and any questions I had she made sure to answer. She was quick, efficient and very pleasant to deal with. I would also recommend Sam Francis - State farm Insurance on Lisbon Street to anyone shopping around for insurance. As they gave me better coverage on the two policies I needed, for a price that was unbeatable."
We responded:
"Thank you, Karin, for sharing your experience! I'm happy to hear that Brook provided such thorough and efficient service. It's wonderful to know that you found our coverage options unbeatable. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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ryan callnan

September 16, 2025

5  out of  5
rating by ryan callnan
"Brook made my insurance experience so easy that I almost didn’t believe it was real! She was one of the most pleasant and professional agents I’ve ever dealt with."
We responded:
"Thank you, Ryan! I'm happy to hear that Brook made your insurance experience so seamless and enjoyable. Our team takes pride in providing professional and pleasant service. If you need anything else, feel free to reach out!"
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Bridget Wadleigh

August 20, 2025

5  out of  5
rating by Bridget Wadleigh
"Ask for Zoe. Kind, patient, good natured and easy to communicate with. If unavailable, calls back within that day, and is more than willing to help on finding the best match and priced policy for your budget and needs. 10/10 recommend."
We responded:
"Thank you, Bridget! I'm happy to hear about your positive experience with Zoe. Her dedication to providing helpful and timely service is something we truly value. If you ever need further assistance, feel free to reach out anytime!"
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Brianna Fern Lueck

August 18, 2025

5  out of  5
rating by Brianna Fern Lueck
"Fast paced, efficient, friendly 💪"
We responded:
"Brianna, thank you for your fantastic review! I'm happy to know you found our service fast-paced, efficient, and friendly. If there's anything else we can do for you, just let us know!"
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Donald McKeton

August 13, 2025

5  out of  5
rating by Donald McKeton
"Zoe was very pleasant and professional to work with. She would be an asset to any company!"
We responded:
"Thank you, Don! I'm happy to hear that Zoe made such a positive impression. Our team is dedicated to providing excellent service, and it's great to know Zoe is contributing to that. Let us know if there's anything else we can assist you with!"
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Phyllis Coombs

August 6, 2025

5  out of  5
rating by Phyllis Coombs
"Zoe was absolutely the best to deal with! Professional, friendly and went the extra mile to make sure we got the best coverage and best deal! Saved ALLOT of money! Thank you Zoe and State Farm! Phyllis🙂"
We responded:
"Thank you, Phyllis! I'm so happy to hear about your positive experience with Zoe. She truly is dedicated to providing excellent service and ensuring our customers get the best coverage. We appreciate your feedback and are here for any future needs you may have!"
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Dan Cross

July 25, 2025

5  out of  5
rating by Dan Cross
"Just just made a move recently to another house and was trying to get a good quote on insurance call Jessica and Lewiston Maine State Farm very helpful and this went on for I'd say about a month and she was always reaching out to me to ask me how things were going until finally we closed on the house just the other day and everything went smoothly so thank you Jessica"
We responded:
"Thank you for your review, Dan! I'm happy to hear that Jessica was able to assist you throughout your move and ensure everything went smoothly with your insurance needs. We appreciate your trust in us and are here if you need anything else in the future. Enjoy your new home!"
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Jim Duplissie

July 1, 2025

5  out of  5
rating by Jim Duplissie
"Brook Begin at State Farm was helpful, responsive and accommodated the changes to our policy with ease. I highly recommend her..."
We responded:
"Thank you for your review, Jim! I'm happy to hear that Brook was helpful and responsive in accommodating your policy changes. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Judith Sauer

June 30, 2025

1  out of  5
rating by Judith Sauer
"I been with State farm for years never had a problem...until a few days ago I went to make a payment, and they took it. At the time they notice my car window was missing, I told them yes and I'm having it fixed I'm paying for it..two days later they dropped me from Thier insurance. This is the kind of company that takes your money then the smallest thing they drop you. I'm consulting a attorney I did nothing wrong. AND wasn't even going to have them pay for my window. I was paying for it but they still dumped me. They can answer to my attorney. That can't be legal I did nothing wrong"
We responded:
"Hi Judy, there must be some confusion. You are not being dropped from State Farm. A letter crossed in the mail from being behind on a payment. We appreciate you as a customer! "
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Robert Robbins

June 10, 2025

5  out of  5
rating by Robert Robbins
"This was absolutely a 5 star experience as are all my experiences with state farm. I've been with them since I was 18 and I am now 74. Without Sam's help I would have probably not been able to complete this change. He was there to help every step of way. I also had communication with the main office and found those I spoke to just as pleasant as Sam, no long hold times, and very helpful.I thank Sam and his entire organization for making what could have been a nightmare, a very pleasant experience."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm so happy to hear that our team were able to assist you effectively and make the process smooth. It's great to know that your experiences with us over the years have been consistently positive. We're always here to help with anything you need!"
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Arlene Gletow

June 4, 2025

5  out of  5
rating by Arlene Gletow
"We worked with Brook. She was very professional and a pleasure to work with."
We responded:
"Thank you for your review, Arlene! I'm happy to hear that Brook provided you with such a professional and enjoyable experience. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if we can help with anything else!"
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Leda Giggey

May 20, 2025

5  out of  5
rating by Leda Giggey
"Zoe is a top notch agent! Thank you for making my transfer to State Farm seamless!!!"
We responded:
"Thank you, Leda! I'm glad to hear that Zoe made your transition to State Farm smooth. We appreciate your feedback and are here to assist with any future needs or questions."