State Farm® Insurance Agent Sam Francis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Colby Hunter
July 22, 2026
5
out of
5
rating by Colby Hunter
"I handle all my business through this local office and they're always very good to me. No matter what insurance related questions I have they are always informative, and make sure I have the best policy. Its nice to have a continuing relationship with someone local. Insurance claims have been easy and the pricing is always great."
We responded:
"Thank you, Colby! I'm happy to hear that our office has been able to provide you with the information and support you need. It's great to know that you value having a local connection for your insurance needs. We're here to make things easy for you, so feel free to reach out if you need anything else!"
jake turner
July 22, 2026
5
out of
5
rating by jake turner
"I have used Sam Francis agency for about 10 years now and every time I call to make changes or add and Zoe always takes great care of us."
We responded:
"Jake, thank you for taking the time to leave us a review! I'm happy to hear that Zoe has consistently provided you with great service over the years. We truly appreciate your loyalty and support. Feel free to reach out if you need anything else!"
David Warren
July 21, 2026
5
out of
5
rating by David Warren
"this State Farm Insurance agent is so helpful they got me a lower quote with in minutes"
We responded:
"David, thank you for taking the time to leave us a review! I'm glad we could help you find a lower quote quickly. We always aim to make the process as smooth as possible. Let us know if we can help with anything else!"
Mary Fraser
July 1, 2026
5
out of
5
rating by Mary Fraser
"I highly recommend State Farm, especially Sam and Zoe! They have both been wonderful to work with and have always provided outstanding customer service.
Any time I’ve had a question or needed help with my policies, they responded quickly, explained everything clearly, and made the process simple and stress-free. They are professional, friendly, and genuinely care about their clients. It’s refreshing to work with people who take the time to make sure you understand your coverage and feel confident in your decisions.
Thank you, Sam and Zoe, for always going above and beyond. Your dedication and excellent service are truly appreciated!"
stevie mofford
May 28, 2026
5
out of
5
rating by stevie mofford
"Zoe was absolutely phenomenal to work with! 100% recommend her to everyone!"
Margaret Muller
May 9, 2026
4
out of
5
rating by Margaret Muller
"Brook was easy to talk to and she provided an insurance quote quickly. She was very professional and I’m happy with her customer service."
Janet Mowatt
April 27, 2026
5
out of
5
rating by Janet Mowatt
"I absolutely hate dealing with insurance companies but Sam Francis did a great job. I bundled 3 vehicles and house insurance and Sam saved me over $800. a year. I wish I had done this years ago!"
We responded:
"Hi Janet, it was great working with you. Thank you for sharing your experience with Sam. Glad to hear he was able to get you a great bundle deal on your cars and home! We work hard to get the best price and make the transition between companies smooth, reach out if you need any additional help! "
Kody Dill
April 24, 2026
5
out of
5
rating by Kody Dill
"These guys were very prompt and helpful. Happy with the assistance I received getting auto insurance"
We responded:
"Thank you for your feedback Kody, we try our best to be quick and informative to give you the best experience possible. We look forward to continuing to help you in the future and assisting you with any additional needs!
"
Hannah Farrington
April 15, 2026
5
out of
5
rating by Hannah Farrington
"Brook and Sam have always been so responsive and quick with any claims, changes or adjustments made. I can’t say enough about how smooth and easy they have made my processes when life hits hard."
We responded:
"Greetings Hannah, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Jacob Bruce
April 13, 2026
5
out of
5
rating by Jacob Bruce
"Very helpful bundling our new home with our vehicles for a great deal!"
We responded:
"Greetings Jacob, Thank you for the awesome feedback. We are glad that you enjoyed our services. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
Joanne Pardue
April 10, 2026
5
out of
5
rating by Joanne Pardue
"Zoe is amazing to work with. She is knowledgeable able insurance, very patient, as I am not the greatest with computer stuff, and she is kind.
State Farm's prices beat everyone's! I had Progressive before and with my Car AND House insurance thru State Farm, my bill is LESS a month than I was paying for just my house insurance at Progressive!
I highly recommend giving ZOE a call at State Farm and getting your FREE quote on car and/or house insurance.
I couldn't be happier!"
We responded:
"Hey Joanne, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
Stewart Wright
April 6, 2026
4
out of
5
rating by Stewart Wright
"Customer Service was great, with a timely response to our requests."
We responded:
"Dear Stewart, thank you for taking the time to share your experience. We love that you had such a great experience! We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Michaela Demers
April 4, 2026
5
out of
5
rating by Michaela Demers
"I had a wonderful experience with Brook when I switched to State Farm. She made the whole process stress-free and got me a great rate. I highly recommend her!"
We responded:
"Hello Michaela, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you next time!"
Heather Williams
April 1, 2026
5
out of
5
rating by Heather Williams
"They were fantastic to work with and they made sure I understood everything and the rate I received was great, I would recommend them to my own friends and family."
We responded:
"Hi Heather, Thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
Paul Raad
March 27, 2026
5
out of
5
rating by Paul Raad
"I recently switched to State Farm after learning my monthly premium would be significantly lower than my coverage with GEICO. Overall, My (full coverage) premium went from $160 a month to $112 a month, that’s a 30% savings overall and I couldn’t be happier.
I highly suggest talking to an agent to see what they can do for you."
We responded:
"Paul, Thank you for the awesome feedback. We love that you had such a great experience! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Joelle Heap
March 25, 2026
5
out of
5
rating by Joelle Heap
"Zoe was incredibly helpful and knowledgeable, she thought of everything so I didn’t have too, got me multiple discounts, fantastic customer service!"
We responded:
"Dear Joelle, we're delighted to hear about your experience! If you ever need anything, please don't hesitate to reach out to our team. We look forward to seeing you again soon."
Gerry Bonsey
March 23, 2026
5
out of
5
rating by Gerry Bonsey
"Saved me money on 4 policies!!"
We responded:
"Hey Gerry, We appreciate the time you took to give us such a great rating! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We're here for you anytime!"
Carol Shimko
March 16, 2026
5
out of
5
rating by Carol Shimko
"Sam Francis is caring, attentive, follows through with whatever he commits to. His staff, Zoe and Brook are just as nice and conscientious as Sam. We had a fire at our home, total loss, and they were there to help us navigate all of the turns. You couldn't ask for a better Team to work with!"
christopher Rose
March 16, 2026
5
out of
5
rating by christopher Rose
"great service"
A Borrero
March 12, 2026
5
out of
5
rating by A Borrero
"The Agent lady that help me was awesome, and she help me save about 60 bucks a month."
We responded:
"Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
Sly Chaput
March 11, 2026
5
out of
5
rating by Sly Chaput
"Great service !!"
We responded:
"Hey Sly, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
linda Sternberg
March 10, 2026
5
out of
5
rating by linda Sternberg
"Highly recommend this insurance company,they saved me a lot of money when I bundled home and auto with them .. very helpful and very friendly.."
We responded:
"Hello linda, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
Mark Eldredge
March 5, 2026
5
out of
5
rating by Mark Eldredge
"I would like to say brook was superb .very patient and thorough.i feel she gave me a great experience thks"
Rob Pontau
February 25, 2026
5
out of
5
rating by Rob Pontau
"Sam is the only insurance agent I know who measures response times in 'kimchi fermentation cycles.' He’s incredibly efficient, but I’m 90% sure he’s more proud of his heritage than his low premiums. If he tries to show you his 'Made in Korea' stamp, just look away and sign the papers. He’s a professional, even if his life goals are questionable."
We responded:
"Hi Rob, we usually charge extra for this kind of entertainment! We are glad that you've finally learned the correct spelling of Korea/Korean instead of referring to his heritage as a solid countertop "Corian" as you've mistakenly done so for many years!
"
KC Conley
February 24, 2026
5
out of
5
rating by KC Conley
"Zoe was great professional and courteous happy I reached out saved 35% moving here from safeco/liberty"
We responded:
"Hi KC, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!"